RainCity Housing


Note: This association is an independent body and is not an extension of the Neighbourhood Housing Society Or RainCity Housing and Support Society.


RainCity Housing and Support Society is a non-governmental organization (NGO) and non-profit that has operated for over 40 years across British Columbia’s Lower Mainland and Sunshine Coast. In its role as an NGO, RainCity functions as a specialized service provider.

Key Roles as an NGO

Service Delivery Partner: RainCity bridges the gap between government funding and community needs by managing housing and support programs. They work closely with BC Housing to operate emergency shelters, modular housing, and permanent supportive housing sites.

RainCity HousingContact: https://www.raincityhousing.org/contact/

616 Powell Street
Vancouver BC
Canada V6A 1H4

Phone: 604.662.7023
Fax: 604.254.3703

Reg Canadian Charity: 12711 5780 RR0001


 


3 comments

  1. Technical Report: Governance and Tenancy Structure of 668 Powell St (Bridget Moran Place)


    1. Overview of Property Ownership and Operation

    668 Powell Street is a multi-unit residential building involving three distinct entities. The building is not a single-operator facility; its governance is split between property management, service delivery, and provincial oversight.

    • Owner and Landlord: Neighbourhood Housing Society (NHS). NHS holds the titles and is responsible for building maintenance and rent collection.
    • Service Provider: RainCity Housing. RainCity is contracted to provide support services for a specific subset of units within the building.
    • Primary Funder: BC Housing. BC Housing provides the operating subsidies and sets the terms of the Operating Agreement that governs the site.

    2. Distinction in Tenancy Types

    While 668 Powell Street contains 61 units, they are not governed by the same rules. The building is divided into two distinct categories of housing:

    A. Standard Studio Apartments (35 Units)

    The majority of the building consists of standard self-contained studio apartments. These units are governed strictly under the Residential Tenancy Act (RTA) of British Columbia. Residents in these units have standard tenant rights, including:

    • Full protection under RTA regulations regarding evictions, rent increases, and privacy.
    • No requirement to participate in or receive support services as a condition of housing.
    • Standard landlord-tenant relationship directly with NHS.

    B. Supportive Housing Units (26 Units)

    Only 26 units in the building are designated as “Supportive Housing.” These units are funded specifically for individuals requiring on-site assistance. While they fall under the RTA, they are subject to different Supportive Housing RTA Guidelines and provincial policies which may include:

    • Service Agreements: Tenants in these units may have additional agreements regarding the support services provided by RainCity.
    • Operational Differences: These units are subject to different oversight regarding guest policies and wellness checks that do not apply to the 35 standard units.

    3. The Operating Agreement and Functionality

    The relationship between NHS, RainCity, and BC Housing is dictated by a Social Housing Operating Agreement. Under this agreement:

    • Funding: BC Housing pays a subsidy to cover the operational gap between tenant rent contributions and building costs.
    • The “Split” Model: The agreement creates a functional split where NHS manages the physical asset (the “bricks and mortar”) and RainCity manages the “program” side for the 26 designated units.
    • Tenancy Governance: For the 35 standard units, NHS acts as a traditional landlord. For the 26 supportive units, NHS remains the landlord, but RainCity staff manage the day-to-day interactions and support requirements.

    4. Summary of Legal Framework

    Tenants at 668 Powell Street should be aware that their rights depend on which of the two categories their unit falls under. The 35 standard units operate as typical low-income rental housing, whereas the 26 supportive units are governed by the provincial supportive housing framework which allows for more staff intervention and different reporting requirements to BC Housing.


    This report was prepared for the information of tenants and resident associations to clarify the administrative and legal layers of 668 Powell St.


  2. Resident Rights During Management Transition

    When the management or operating agreement of a social housing building changes—such as the transition from the Neighbourhood Housing Society to a new operator—residents often feel uncertain about their housing security. It is important to know that your fundamental rights as a tenant are protected by the BC Residential Tenancy Act (RTA).

    1. Your Tenancy Agreement Remains Valid

    A change in management or a transfer of the operating agreement does not cancel your existing tenancy. The new operator “steps into the shoes” of the previous one. Your original terms, including your move-in date and your right to occupy the suite, remain in effect unless a new agreement is mutually signed.

    2. Protection Against Unlawful Eviction

    A transition in management is not a legal reason for eviction. A new operator cannot ask you to move out simply because they are taking over the building. Any eviction notice must follow the strict guidelines of the Residential Tenancy Branch (RTB) and must be based on specific grounds, such as non-payment of rent or significant breaches of the agreement.

    3. Rent and Subsidies

    In social housing, your rent is typically geared to your income. While the new operator will require you to complete an annual income verification to calculate your subsidy, the formula used to determine your rent should remain consistent with BC Housing or CMHC standards.

    4. Standards of Maintenance

    Regardless of who manages the building, the operator is legally required to keep the premises in a state of decoration and repair that complies with health, safety, and housing standards required by law. If a transition results in a lapse of maintenance, you have the right to file a dispute for emergency repairs.

    5. The Right to Organize

    Residents have the right to form and participate in a Residents Association (such as B.E.P.R.A). Operators are generally prohibited from interfering with your right to organize, meet, or discuss building issues with your neighbors.

    Need Legal Help?

    If you feel your rights are being violated during this transition, contact these advocacy resources:


  3. Frequently Asked Questions: The Management Transition

    We understand that changes in building management can be stressful. Below are answers to the most common questions regarding the transition at Bridget Moran Place and the current role of the Neighbourhood Housing Society (NHS).

    Who is currently in charge of Bridget Moran Place?

    While the building was historically associated with the Neighbourhood Housing Society, the primary operating agreement and daily management are now handled by RainCity Housing. They are responsible for staffing, maintenance, and resident support services.

    Do I need to sign a new lease?

    In most cases, no. Your existing tenancy agreement remains legally binding. If the new operator asks you to sign a new agreement, you have the right to have it reviewed by a tenant advocate (like TRAC) before signing to ensure your original terms and move-in dates are preserved.

    Will my rent go up because of the new management?

    No. For subsidized units, rent is calculated based on your income (usually 30%). As long as your income remains the same, your rent calculation will follow the standard BC Housing guidelines, regardless of which society is managing the building.

    Why is there so little information on the NHS website?

    Many residents have noted that nhshousing.ca does not provide details on board members or history. This lack of transparency is a known issue. For more detailed background on the society’s past and employee union information, you can visit the research archives at bruceeriksenplace.ca.

    Who do I contact for repairs?

    All repair requests should be submitted in writing to the RainCity Housing staff on-site. If an emergency repair (such as a major leak or heating failure) is not addressed immediately, you may contact the City of Vancouver Standards of Maintenance department by calling 3-1-1.

    What happened to the previous NHS staff?

    As operating agreements changed, many NHS employees transitioned to other sites or organizations. Most staff working at Bridget Moran Place are now represented by different unions under their new employers. For specific details on historical union agreements, please refer to the documentation provided by the Bruce Eriksen Place Residents Association.

    Can I still participate in resident meetings?

    Yes. Your right to organize and meet with your neighbors is protected. Management transitions often make resident voices more important to ensure that the new operators are held accountable to the community’s needs.

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