Privacy Policy

Who we are

BridgetMoranPlace.ca is a TANets based Tenants Association for residents @ “BMP” : 668 Powell St, Vancouver, BC V6A 4J5

BridgetMoranPlace.ca / B.M.P.T.A. / i-Cloud.ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (BridgetMoranPlace.ca), use our services, or interact with us. Our website is built on WordPress and uses plugins for commenting, ticketing, and live chat, as well as PayPal for payment processing. We provide open-source and propitiatory digital platform, cloud storage software solutions, affiliate cloud storage packages, Linux Server solutions, application licensing Keys, technical support with access Legal and Technical documentation, Research Projects, how-to guides, and a private ticketing system for registered users.

We are based in Vancouver, British Columbia, Canada, and operate with associates in the USA, and overseas. This Privacy Policy complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws, including considerations for international data transfers.

By using our website or services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

a. Personal Information

Information that can identify you, such as:

Name, email address, and phone number when you register for an account, submit a support ticket, or contact us via forms or live chat.
Billing and shipping information (e.g., address, payment details) when you purchase digital or physical goods (e.g., cloud storage packages, ISO images, or support services) via PayPal.
Account credentials (e.g., username, password) for registered users accessing the private ticketing system or member-only resources.

b. Non-Personal Information

Information that does not directly identify you, such as:

Usage data: IP address, browser type, operating system, device information, pages visited, and time spent on our website.
Cookies and tracking technologies: Used to enhance your experience, analyze site performance, and deliver personalized content (e.g., WordPress analytics, commenting preferences).
Aggregated data: Statistics about user behavior to improve our services.

c. User-Generated Content

Comments posted on our blog or forums.
Support tickets or inquiries submitted through our private ticketing system.
Messages sent via our live chat plugin.

d. Third-Party Information

Information collected through affiliate partners when you purchase cloud storage packages via our affiliate links.
Payment information processed securely by PayPal (we do not store your credit card details).

2. How We Collect Information

We collect information in the following ways:

Directly from you: When you register, make a purchase, submit a ticket, comment, or use live chat.
Automatically: Through cookies, WordPress analytics, and server logs as you browse our website.
From third parties: Via PayPal for payment processing or affiliate partners for cloud storage package sales.
From associates: Our team in Vancouver, New York, and overseas may collect information during support or migration services.

3. How We Use Your Information

We use your information to:

Provide and manage our services, including cloud storage solutions, Linux installations, Windows migrations, and support.
Process payments for digital and physical goods via PayPal.
Grant access to member-only resources, such as ISO images, how-to guides, and the private ticketing system.
Respond to inquiries, support tickets, or live chat messages.
Personalize your experience on our website (e.g., remembering commenting preferences).
Analyze website usage to improve performance and functionality.
Send promotional emails about our services or affiliate offers (with your consent, where required).
Comply with legal obligations under Canadian and international laws.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following cases:

With service providers: Third-party vendors (e.g., WordPress hosting, PayPal, ticketing system providers) who help us operate our website and services. These providers are contractually obligated to protect your information.
With affiliates: When you purchase digital goods, services / technical support an packages through our affiliate links, your information may be shared with affiliate partners to complete the transaction.
With associates: Our team in Vancouver, New York, and overseas may access your information to provide support or migration services.
For legal purposes: If required by law, such as to comply with a court order or protect our rights.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. International Data Transfers

As a Canadian based entity with associates in New York and overseas, we may transfer your information outside Canada for processing or storage. We ensure that such transfers comply with PIPEDA and other applicable laws. For example:

Data processed in the USA is subject to agreements ensuring equivalent privacy protections.
Overseas transfers (e.g., to cloud storage providers) include safeguards like standard contractual clauses.

You may contact us to learn more about how your data is protected during international transfers.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Enhance user experience (e.g., remembering your login or commenting preferences).
Analyze site performance (e.g., via WordPress analytics).
Deliver personalized content or ads.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. Data Security

We take reasonable measures to protect your information, including:

Encryption for data in transit (e.g., SSL/TLS on our website).
Secure storage for account credentials and ticketing system data.
Regular updates to WordPress, plugins, and server software.
PayPal’s secure payment processing for transactions.

However, no system is completely secure. You are responsible for keeping your account credentials confidential.

8. Your Rights and Choices

Under PIPEDA and other applicable laws, you have rights regarding your personal information, including:

Access: Request a copy of the personal information we hold about you.
Correction: Ask us to correct inaccurate or incomplete information.
Deletion: Request deletion of your information, subject to legal retention requirements.
Opt-out: Unsubscribe from promotional emails or withdraw consent for non-essential data uses.
Complaint: Contact us or the Office of the Privacy Commissioner of Canada if you have concerns.

To exercise these rights, contact us at privacy@i-cloud.ltd. We will respond within 30 days, as required by PIPEDA.

9. Retention of Information

We retain your information only as long as necessary to:

Provide our services (e.g., active user accounts, support tickets).
Comply with legal obligations (e.g., tax records for purchases).
Resolve disputes or enforce agreements.

For example, billing information is retained for 7 years to meet Canadian tax requirements. Inactive accounts may be deleted after 2 years of inactivity, unless otherwise required.

10. Third-Party Links and Services

Our website contains links to third-party sites (e.g., affiliate partners, PayPal, cloud storage providers). We are not responsible for their privacy practices. Please review their policies before sharing information.

11. Children’s Privacy

Our services are not directed to individuals under 19, the age of majority in British Columbia. If we learn that we have collected personal information from a child under 19 without parental consent, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new “Last Updated” date. Please review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

BridgetMoranPlace.ca

i-Cloud.ltd
Attn: i-Cloud.ltd Privacy Office
312 Main Street, Vancouver, BC V6A 2T1, Canada
Email: privacy@i-cloud.ltd

For complaints, you may also contact:
Office of the Privacy Commissioner of Canada
30 Victoria Street, Gatineau, QC K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca

This Privacy Policy is governed by the laws of British Columbia, Canada and or the country where the service your data is transacted on is domiciled.

BridgetMoranPlace.ca = B.M.P.T.A. – Bridgret Moran Tenants Association Brought to you by: TANets (Tenant Association Network) and i-Cloud.ltd

A Resilient Housing Communities Project (YVR)